Everything You Need to Know About Torus

We know innovation comes with questions. Here, you’ll find answers to help you understand how Torus works, what sets us apart, and how we can transform your business.

What is Torus?

Torus is an integration hub that provides plug-and-play tools to build both simple and complex Voice AI campaigns. With Torus, you can create conversational agents capable of reading and writing data to most software that supports API integration. These campaigns can include features like conditional logic, multi-step processes, custom voices, and more.

Some use cases include:

‍• Appointment setting
• Lead qualification
• Updating CRM notes, tags, statuses, or pipelines
• Reactivation campaigns
• Customer satisfaction calls
• Creating a personal assistant

Who can use Torus?

• For Business Owners: If you’re looking to implement Voice AI to support critical business functions, we’ll connect you with a licensed Torus agency.
• For Agencies: If you’re an agency with clients in need of Voice AI solutions and want to build products using the Torus framework, you can apply for an Agency License.

Can Torus do cold outreach or prospecting?

No. Due to recent FCC amendments to the TCPA, AI robocalls are prohibited unless the recipient has opted in and consented to be contacted by your company. In short, cold calls are not permitted on the Torus platform.

Do I need to know how to code?

Not at all! Torus is designed to be user-friendly, with all the heavy lifting on the development side already done. It’s a plug-and-play tool, allowing you to create functional Voice AI agents capable of performing actions before, during, and after each call—critical for creating a successful product!

We also offer a library of training videos and can connect you with consultants (coming soon) if you need additional guidance.

Can I resell services built on Torus?

Yes! Licensed agencies can build an unlimited number of products using Torus and resell them as they see fit, provided they comply with our terms and conditions.

Is Torus a complete product, or is it still being developed?

While Torus is fully operational, AI technology is constantly evolving. Our development team is dedicated to staying at the forefront of advancements, continuously updating the platform to incorporate the latest features and ensure optimal stability.