Effective Date: December 1, 2024

Dov Automations LLC (“Dov,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use the Torus platform (the “Services”). By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you must not access or use the Services.

1. Information We Collect

1.1 Information You Provide
When you access or use the Services, we may collect the following information:
• Personal Information: Name, email address, phone number, company name, payment information, and any other information necessary for account setup and maintenance.
• Subscriber Data: Information, data, or content submitted, posted, or transmitted through the Services by you or your authorized users.
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1.2 Automatically Collected Information
We may automatically collect the following information:
• Usage Data: Details of interactions with the Services, including access times, pages viewed, features used, and other diagnostic information.
• Device Information: IP address, browser type, operating system, device identifiers, and technical specifications.
• Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies to enhance functionality and gather analytics.
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1.3 Third-Party Information
We may receive additional information about you from third-party service providers, business partners, or other sources, where legally permitted.
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2. How We Use Your Information
We may use the information collected for the following purposes:
1. To provide, manage, and improve the Services.
2. To communicate with you about updates, promotions, or technical support.
3. To ensure compliance with legal obligations and enforce our Terms of Service.
4. To analyze usage trends and aggregate data for research, development, and marketing purposes (in anonymized or aggregated form).
5. To secure and protect the integrity of the Services.
All uses of Subscriber Data shall comply with applicable laws, and no Subscriber Data will be used for purposes beyond those outlined herein without Subscriber’s explicit consent.
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3. Sharing and Disclosure of Information
3.1 Service Providers
We may share your information with third-party vendors or service providers who assist in operating the Services, such as hosting providers, analytics tools, payment processors, and technical support teams.
3.2 Legal Compliance
We may disclose your information when required to do so by law or in response to legal proceedings, subpoenas, court orders, or other legal requests, including those from regulatory or law enforcement authorities.
3.3 Business Transfers
If Dedicated undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, we will ensure that any acquiring entity is bound by terms that provide similar protections to this Privacy Policy.
3.4 Aggregated and Anonymized Data
We reserve the right to use and disclose aggregated or anonymized data for analytics, research, or marketing purposes. Such data will not identify you or any individual user.
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4. Subscriber’s Rights and Choices
4.1 Access and Correction
You may access and update your personal information through your account settings or by contacting us directly at [Insert Contact Email].
4.2 Opt-Out Options
• Promotional Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.
• Cookies: You can manage your cookie preferences through browser settings or third-party opt-out tools.
4.3 Data Deletion
You may request the deletion of your personal information by contacting us, subject to our legal obligations and legitimate business interests, such as compliance with record-keeping requirements.
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5. Data Security
We implement robust technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure hosting environments. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and immediately notifying us of any suspected unauthorized access.
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6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data retention periods may vary based on applicable laws and the type of data being stored.
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7. Legal Compliance and Accountability
7.1 Call Recording and Wiretapping Laws
Subscriber acknowledges that calls made through the platform may be recorded. Subscribers are solely responsible for ensuring compliance with all applicable federal, state, and local recording and wiretapping laws. Dedicated provides tools for disabling call recording, but ultimate responsibility for lawful usage lies with the Subscriber.
7.2 Compliance with Telemarketing and Privacy Laws
Subscribers are solely responsible for adhering to all applicable telemarketing, privacy, spam, and data protection laws, including the Telephone Consumer Protection Act of 1991 (TCPA), the Telemarketing Sales Rule, and Do-Not-Call regulations.
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8. International Use
The Services are intended for users located in the United States. Subscribers outside the United States are responsible for compliance with local laws and agree not to use the Services for processing personal data of individuals in jurisdictions such as the EU, EEA, UK, or Switzerland unless otherwise authorized by Dedicated.
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9. Children’s Privacy
The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will delete it in accordance with applicable laws.
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10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Updated versions will be posted with a revised “Effective Date.” Continued use of the Services after an update constitutes your acceptance of the revised policy.
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11. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under this Privacy Policy shall be resolved exclusively through arbitration, as outlined in our Terms of Service.
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12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:
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Dov Automation LLC
Address: 3245 Main St. #235-327 Frisco, TX 75034
Email: info@gettorus.com
Phone: 469-698-4687